سياسة شراء مرتبة كانون ريجنت

Canon Regent Mattress 30-Day Trial

Your comfort is our priority. That's why we offer a 30-Day Trial for the Canon Regent Mattress, giving you the opportunity to experience it in the comfort of your home. If it doesn't meet your expectations, you may request a return, subject to the following terms and conditions.

Trial Terms & Conditions

1. Eligible Products

The 30-Day Trial applies only to standard-size mattresses that are available in stock.

The following are not eligible for the trial program:

  • Custom sizes
  • Made-to-order mattresses

These products cannot be returned or exchanged under this trial service.

2. Protective Mattress Cover

A protective mattress cover will be provided with your mattress and must be used throughout the entire trial period to maintain the mattress in clean and hygienic condition.

3. Mattress Condition

To qualify for a return, the mattress must be in its original condition and free from:

  • Stains
  • Dirt or soiling
  • Liquids or moisture damage
  • Odors
  • Tears or damage
  • Any signs of misuse or improper handling

The showroom reserves the right to reject any return request if these conditions are not met.

4. Original Packaging

The mattress must be returned in the original plastic bag/packaging provided at the time of delivery.

5. Trial Period

The 30-day trial period begins on the date the mattress is delivered to the customer.

6. Refund Policy

If the mattress is returned within the 30-day trial period and all conditions have been met:

  • The mattress purchase price will be refunded.
  • The cost of the protective mattress cover will be deducted from the refund amount.

7. Return & Transportation Fee

A SAR 280 return and transportation fee applies.

This amount will either be deducted from the refund or paid before the mattress is collected, according to the showroom's return procedure.

8. Inspection

The showroom reserves the right to inspect the mattress before approving any return request. Approval or rejection of the return will be based on compliance with all the terms and conditions stated above.

Before Requesting a Return

Please ensure that:

  • The mattress is a standard-size model eligible for the trial.
  • The protective mattress cover has been used throughout the trial period.
  • The mattress is clean and in its original condition.
  • The mattress is returned in its original packaging.
  • The return request is submitted within 30 days of the delivery date.

Note: The Canon Regent Mattress 30-Day Trial is designed to give our customers peace of mind and confidence in their purchase while maintaining the quality of our products and ensuring fairness for all customers.